ITaaS
VaporVM provides robust IT service to manage organization’s infrastructure both remotely and on-premises.
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Solution Overview
VaporVM provides robust IT service to manage organization’s infrastructure both remotely and on-premises. Our service uses processes for service-level agreements (SLAs), escalation matrix, incident, problem and change management based on ITIL-standard.
ITaaS Services
Datacenter Management
Security Management
Business Benefits
Network Management
ITIL Framework
Datacenter Management
We have a team of experts that can take care of Systems related tasks, Backup jobs, SQL and databases configuration and maintenance.
Network Management
We manage Network links, Routers, Switches, Load Balancing as our customers require. Our experts will conduct a thorough analysis of the current network setup and provide detailed suggestions for improvements.
Security Management
Organizations take advantage of our expertise in managing and configuration of Firewalls, VPN, SIEM. We also conduct a courtesy VA/PT and threat detection to suggest hardening of customer’s network.
ITIL Framework
VaporVM’s ITaaS is always committed to follow ITIL Framework for Incident Management, Problem Management, Change Management, Asset Management, Risk Management, Vendor Management and Service Management.
Business Benefits
- 24x7 Service Desk
- Pro-Active Monitoring
- Performance and SLA Monitoring
- Standardized Processes
- Patch Management
- ITaaS Flexible Delivery Model
